Terms of service - ZOE HOOP JEWELRY

Crafted with respect for people and the environment.

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Terms of service

What form of guarantee is there on the jewelry?
Our jewelry comes with a guarantee lasting at least 6 months. The guarantee covers manufacturing faults and does not cover accidental damage, mishandling of the product, or wear and tear. It is important that you follow the care instructions in order to ensure that your item lasts for a long time to come. You will need to have your order confirmation to hand for the purpose of any returns or guarantee-related matters.
Care instructions to ensure that the jewelry lasts a long time:
Follow our simple instructions to keep your ZOE HOOP jewelry shiny: Store your jewelry in the Trinity jewelry box when you aren’t wearing it, in order to avoid unnecessary wear and tear, as well as to prevent tarnishing. Try to keep your jewelry separated when storing them.
How to clean your jewelry?

  1. If your jewelry is starting to lose its shine, place it in a dish with tepid water and a little mild soap/washing up liquid for a few minutes.
  2. Remove your jewelry from the water and clean it carefully with a soft sponge.
  3. Rinse every piece of jewelry separately, with clean, tepid water.
  4. Dry it carefully with a soft cloth.
  5. Finally, get the shine back on your jewelry by using a polishing cloth for jewelry.

Avoid spraying perfume and hairspray, or using nail varnish remover and other solvents when wearing your jewelry. In order for the jewelry to last, you would be wise to remove your jewelry before applying any skin creams, working out, doing any gardening, taking a bath, getting in a swimming pool or in saltwater, and when sunbathing. It is especially important that you take care of your gold-plated silver jewelry in order for it to last a long time.

Be considerate of little ones and keep your jewelry out of sight from children and pets.

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